We have made efforts to collect the best comments and advice on outsourcing. Here we will talk about some experts’ top tips on how to get the best deal while outsourcing your services.
Neil Thody, a fellow of the Royal Institutio of Chartered Surveyors and a member of Chartered Institute of Purchasing and Supply, gives us two advices: beware of ‘suicide bidding’ and choosing partners carefully. And partner at Credo, Simon Bones tells us to look at the bigger picture. Doing things differently when outsourcing is in place, and allowing the provider more flexibility, is the key to greater savings. The chief executive of Willmott Dixon support services, Chris Durkin, advices that setting targets for what you want to achieve and having a try before you buy. Meanwhile, the head of housing sector consulting in the UK for Hay Group, Jonathan Magee, says that relationships are important. Cost, quality, intent and appetite for high performing services are key ingredients to successful outsourcing. Moreover, Councillor Henri Murison, the cabinet member for quality of life at Newcastle city council, indicates that procurement is more than saving money and you should involve your tenants.