Software acquisition costs are a fraction of their implementation expense. Offshore outsourcing rates can make the price tag of a long project not look so bad, however, offshore brings communication and cultural barriers. Moreover, a study, which was by Global Services, ranks Halifax, Nova Scotia second among emerging information technology destinations in North America. Director of financial services and nearshore solutions for NSBI, J.P. Robicheau, said that one of their goals is to establish Nova Scotia as a global center for financial services middle and back office opeartions by leveraging our technology talent with our insurance expertise. Assistant vice president and chief regulatory counsel for Manulife, Chris Donnelly agreed and said they’ve continued to grow our resource commitment in Halifax largely due to the quality of staff there, and through their relationship with CGI, which is competitive with offshore rates with Keane’s Halifax.
Source: http://www.propertycasualty360.com/2011/09/22/nearshore-outsourcing-options-available-for-insure?t=tech-management