Overall demand for IT services will continue to grow in 2012 as productivity efficiencies from IT are now a well-accepted reality, according to a senior executive of a major IT service provider.
In an exclusive interview with the International Business Times, Murali Gopalan, who is the CIO of UST Global, a U.S.-based company with development centers across India, says that new investment projects in IT might suffer in the short and medium term due to the restraint in capital investments by companies.
However, overall investments in IT projects for increasing efficiency will surely continue to grow worldwide. This will be augmented by "lights on" IT engagements that ensure operational efficiencies of companies.
How do you visualize 2012 in respect to demand for IT outsourcing? Where do you see the major players in IT outsourcing in India focusing on this year?
There has been a lot of discussion in the IT industry, especially in India, about IT firms "moving up the value chain". Over these past few years, they have indeed been delivering higher value to customers especially in areas like (a) business intelligence and analytics, (b) innovations in mobility, (c) innovations with dedicated "apps", and (d) using cloud-based services for better ROI etc. In 2012, major players will increase focus on these higher value-added services, while the delivery of "lights on" services will continue to grow as usual.
Source: http://www.ibtimes.com/articles/296359/20120210/outsourcing-will-continue-grow-2012-exclusive.htm
Tags: apps, business, china, company, development, IT, outsourcing, project, services, software